1. Acceptance of Terms
By accessing or using Cairo Cool services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.
2. Services
Cairo Cool provides home appliance maintenance and air conditioning services. All services are subject to availability and may be modified or discontinued at any time without prior notice.
3. Booking & Appointments
- Customers must provide accurate contact and location details.
- Appointment times are estimates and may vary due to operational factors.
- Cairo Cool reserves the right to reschedule appointments when necessary.
4. Pricing & Payments
- Prices are determined based on service type and inspection results.
- Any additional work will be communicated before execution.
- Payment is due upon completion of the service unless otherwise agreed.
5. Cancellation Policy
- Customers may cancel or reschedule before the appointment time.
- Late cancellations may be subject to a service fee.
6. Warranty
- Warranty (if applicable) covers only the specific service performed.
- Warranty does not cover misuse, external damage, or unauthorized repairs.
7. Customer Responsibilities
- Ensure safe access to the service location.
- Provide accurate information about the issue.
- Be present or assign a representative during service.
8. Limitation of Liability
Cairo Cool is not liable for indirect, incidental, or consequential damages resulting from the use of our services.
9. Third-Party Tools
We may use third-party tools (e.g., analytics or payment providers). We are not responsible for their policies or practices.
10. Privacy
Customer data is handled according to our Privacy Policy.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the service means acceptance of the updated Terms.
12. Contact Us
For any questions regarding these Terms:
📞 Phone: +20227294297
📧 Email: repair@cairocool.com
الشروط والأحكام
باستخدامك لخدمات Cairo Cool فإنك توافق على الشروط التالية:
- يتم تحديد الأسعار بعد الفحص الفني.
- يحق للشركة تعديل أو تأجيل المواعيد عند الحاجة.
- يتم الدفع بعد إتمام الخدمة.
- الضمان (إن وجد) يشمل الخدمة المقدمة فقط ولا يشمل سوء الاستخدام.
- الشركة غير مسؤولة عن أي أضرار غير مباشرة.
