. General Policy

Cairo Cool is committed to delivering high-quality services. Refunds are handled fairly and are subject to the conditions outlined below.

2. Eligibility for Refunds

Refunds may be issued in the following cases:

• Service was not delivered as agreed
• Technical issue was not resolved and cannot be fixed
• Duplicate or incorrect payment was made

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

• Service has been successfully completed
• Issue arises due to customer misuse or external factors
• Customer refuses service after technician arrival (service call fee applies)

4. Partial Refunds

Partial refunds may be granted if:

• Only part of the service was completed
• Additional work was declined by the customer

5. Refund Process

• Refund requests must be submitted within [3–5 days] of the service date
• Requests are reviewed and processed within [5–7 business days]
• Approved refunds will be returned via the original payment method

6. Service Call Fees

• Any inspection or visit fee is non-refundable once the technician has arrived on-site

7. Contact Us

For refund requests or inquiries:
📞 Phone: +20227294297
📧 Email: repair@cairocool.com